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Website Terms of Use 

Welcome to a website from one of Span Health Pty Ltd (ACN 676 039 366), a retail supplier of better for you brands.

This website is located on the web via the domain https://search4hurt.com.au/ and includes all of the files located in that domain (“this site”), and we refer to Span Health Pty Ltd (ACN 676 039 366) as “we”, “us” or “Span Health”.

Agreement to these Website Terms of Use 

By accessing this site, you agree to be bound by these terms of use (“Website Terms of Use”). These  Website Terms of Use constitute a binding agreement between you and Span Health and govern your use of this site.

Privacy Policy, Warranty Policy and Returns Policy 

As part of these Website Terms of Use, your use of this site is also subject to our Privacy Policy, our  Warranty Policy and our Returns Policy, which are incorporated by reference into these Website  Terms of Use. If you are unable to find these on our site, please contact us for a copy. 

Legal capacity to transact 

If you are under 18 years of age, you cannot place orders through this site. By using this site you  represent and warrant to Span Health that you are over the age of 18 years. Should Span Health suffer any damage or other losses as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from parents or guardians.

Orders 

Order constitutes an offer. By placing an order through this site, you make an irrevocable offer to us to purchase the products that you have selected pursuant to these Website Terms of Use. Information contained in this site constitutes an invitation to treat only. No information in this site constitutes an offer by us to supply any products to you – however, Span Health will endeavour to supply your selected products to you.

We will not commence processing any order made through this site unless and until: • payment for the order has been received by us in full; and

  • The order has passed our internal validation procedures, which are undertaken in order to verify the bona fides of each order for the purpose of preventing credit card and other fraud.
  • We reserve the right at our discretion to:
  • at any time prior to your order being accepted in accordance with these Website Terms of Use, cancel all or part of your order; and at any time:

− refuse to provide products to you;

− terminate your access to this site; and/or

− remove or edit any content on this site.

Acceptance of orders

Acceptance of each order will take place if and when Span Health ships the requested items to you, at the time at which the items are despatched by Span Health. Title to, and risk in, the items will pass from Span Health to you at that time. After the items have been sent, we will send you an email or text message confirming that shipment has taken place.

Prices 

Span Health reserves the right to change the prices for products displayed in this site at any  time before you place an order.

Shipping costs 

Shipping costs will depend upon the location for delivery and the items purchased and are shown  separately during checkout.

GST

Unless otherwise expressly stated, all amounts payable through your use of this site are expressed  to be inclusive of GST. For these purposes, the term “GST” has the meaning given to it in the A New  Tax System (Goods and Services Tax) Act 1999 (Cth).

Payment methods

Payment for orders placed through this site may be made by credit card processed online using a  secure payment gateway. Orders can also be placed through PayPal, Apple Pay, Google Play and  other payment gateways from time to time.

A secure payment gateway

Span Health uses third-party secure payment gateways for its secure online payment  transactions. Payments made through a secure payment gateway are subject to that secure payment  gateway’s own terms and conditions and privacy policy, links to which are provided from the secure  payment gateway checkout pages. 

Unless you expressly consent otherwise, we do not see or have access to any personal information  that you may provide to any of the payment gateways, other than information that is required in order  to process your order and deliver your purchased items to you (eg, your name, email address and  billing/postal address).

Credit and debit card payments 

Our secure payment gateway accepts all major credit and debit cards. Please note that we may be  unable to accept credit cards issued by banks outside of Australia in some cases. Span Health does not charge additional transaction fees for paying by credit card unless they are disclosed. Refunds and other remedies

Except as expressly provided otherwise in these Website Terms of Use, all amounts paid through this  site are non-refundable. Further information on the steps that Span Health will take to remedy any breach of any non-excludable condition or warranty/guarantee is provided under the heading  “Remedies limited” in these Website Terms of Use below.

Security

While secure payment gateway providers and our website employs secure technology for  transactions with our customers, we will not be responsible for any damages, including consequential  losses (whether direct or indirect), that may be suffered by a customer whose credit or debit card or  bank account information is used in a fraudulent or unauthorised manner by any person other than Span Health.

Span Health may request further information from you, such as a copy of your credit card  and/or other identification documentation, as part of our internal validation procedures. These procedures help protect bank and credit card account holders from online fraud. Until your order has  passed our internal fraud prevention checks, your order will remain on pending status. If further  information is requested and you do not provide the requested information within such time as Span Health considers appropriate at its discretion, your order may be cancelled and, if your  payment has been received, it will be refunded back to you.

Intellectual property 

Copyright

In these Website Terms of Use, the term “Proprietary Content” means:

  • this site;
  • all of its content (including all of the text, graphics, designs, software, data, sound and video  files and other information contained in this site, and the selection and arrangement thereof); and
  • all software, systems and other information owned or used by Span Health in  connection with the products offered through this site (whether hosted on the same server as  this site or otherwise).

All Proprietary Content is the property of Span Health or its licensors (as applicable) and is protected by Australian and international copyright laws. You must not reproduce, transmit, republish  or prepare derivative works from any of the Proprietary Content, except as expressly authorised by these Website Terms of Use or with the prior written consent of Span Health or other copyright owner (as applicable).

You may download and print out content from this site only for your own personal and non-commercial use and provided that you do not remove or modify any copyright, trademark or other proprietary notices.

Trademarks

The phrases “RUKSAK and RUKVEST” are trademarks of Span Health. The look and feel of this site  (including all button icons, scripts, custom graphics and headers) are the trademarks, service marks and/or trade dress of Span Health. These trademarks, service marks and trade dress may not be used, copied or imitated, in whole or in part, without the prior written consent of Span Health.

User Content

In these Website Terms of Use, the term “User Content” means any and all content that is submitted,  posted or otherwise added to this site by any user, such as comments, forum posts, chat room  messages, reviews, ratings and feedback.

This site contains some features that enable you and other users to upload User Content. Span Health reserves the right to display, refuse to display, remove and/or amend all or any part of any content. User Content at its absolute discretion. In respect of any User Content that you upload, you:

  • represent and warranty to Span Health that your sharing of that User Content does not infringe any copyright or other legal right of any other person; and
  • grant to Span Health a worldwide, non-exclusive, royalty-free, perpetual, irrevocable,  sub-licensable and transferable license to use, reproduce, distribute, modify, adapt, prepare derivative works of, publicly display, publicly perform and otherwise exploit all or any part of that User Content in any way at Span Health absolute discretion.

Copyright claims

If you believe that our site contains any material that infringes upon any copyright that you hold or  control, or that users are directed through a link on this site to a third party website that you believe is infringing upon any copyright that you hold or control, you may send a notification of such alleged  infringement to us in writing.

Such notification should identify the works that are allegedly being infringed upon and the allegedly infringing material and give particulars of the alleged infringement. In response to such a notification, we will give a written notice of a claim of copyright infringement to  the provider of the allegedly infringing material.

If the provider of that material does not respond to us  in writing denying the alleged infringement within 14 days after receipt of that notice, we will remove or block the allegedly infringing material as soon as is reasonably practicable. If the provider of that material responds to us in writing denying the alleged infringement, we will, as soon as is reasonably  practicable, send a copy of that response to the original notifying party. If the original notifying party does not, within a further 14 days, file an action seeking a court order against the provider of the  allegedly infringing material, we may restore any removed or blocked material at our discretion. If the  original notifying party files such a legal action, we will remove or block the allegedly infringing material  pending resolution of that legal action.

Restrictions on use

Conduct

Your use of this site is subject to the rules set out in Schedule 1 below.

Violations of these Website Terms of Use

Without limiting any other remedies available to Span Health at law or in equity, Span Health reserves the right to, without notice:

  • temporarily or indefinitely suspend, or terminate, your access to this site or refuse to provide  products to you if:

− you breach any provision of these Website Terms of Use;

− Span Health is unable to verify or authenticate any information that you provide to  us; or

− Span Health believes that your actions may cause damage and/or legal liability to Span Health, any of its customers or suppliers or any other person; and

  • remove or block access to any information and/or materials (in whole or in part) that Span Health, at its sole and absolute discretion, regards in any way to be objectionable or in  violation of any applicable law, any person’s intellectual property rights or these Website Terms of Use.

Indemnity

You indemnify and hold harmless Span Health and its officers, employees, agents,  consultants, licensors, partners and affiliates from and against any losses, liabilities, costs, expenses  or damages (including actual, special, indirect and consequential losses or damages of every kind and nature, including all legal fees on a solicitor-client basis) suffered or incurred by any of them due to, arising out of, or in any way related to (directly or indirectly):

  • any material or information that you submit, post, transmit or otherwise make available through this site;
  • your use of, or connection to, this site; or
  • your negligence or misconduct, breach of these Website Terms of Use or violation of any law  or the rights of any person.

Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPAN HEALTH AND ITS OFFICERS, EMPLOYEES, AGENTS, CONSULTANTS, LICENSORS, PARTNERS AND AFFILIATES  EXPRESSLY DISCLAIM ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES  (WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE) IN RELATION TO THIS SITE  AND ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THIS SITE, INCLUDING ANY  IMPLIED WARRANTY/GUARANTEE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR  PURPOSE OR NON-INFRINGEMENT.

This site is provided strictly on an “as is” basis. To the maximum extent permitted by law, Span Health and its officers, employees, agents, consultants, licensors, partners and affiliates make no  representation, warranty or guarantee as to the reliability, timeliness, quality, suitability, truth,  availability, accuracy or completeness of this site or any of its content, and in particular do not  represent, warrant or guarantee that:

  • the use of this site will be secure, timely, uninterrupted or error-free or operate in combination  with any other hardware, software, system or data;
  • this site will meet your requirements or expectations;
  • anything on this site, or on any third-party website referred or linked to in this site, is reliable,  accurate, complete or up-to-date;
  • the quality of any products, information or other material purchased or obtained through this  site will meet any particular requirements or expectations;
  • errors or defects will be corrected; or
  • this site or the servers that make it available are free of viruses or other harmful components.

Limitation of liability / Exclusion of liability

To the maximum extent permitted by law, Span Health and its officers, employees, agents, consultants, licensors, partners and affiliates exclude all liability to you or any other person for any loss, cost, expense, claim or damage (whether arising in contract, negligence, tort, equity, statute or otherwise, and for any loss, whether it be consequential, indirect, incidental, special, punitive,  exemplary or otherwise, including any loss of profits, loss or corruption of data or loss of goodwill)  arising directly or indirectly out of, or in connection with, these Website Terms of Use or the use of  this site by you or any other person.

Remedies limited

To the maximum extent permitted by law, Span Health and its officers, employees, agents, consultants, licensors, partners and affiliates expressly limit their liability for breach of any non excludable condition or warranty/guarantee implied by virtue of any legislation to the following remedies (the choice of which is to be at Span Health sole discretion):

  • in the case of goods, to any of the following:

− the replacement of the goods or the supply of equivalent goods;

− the repair of the goods;

− the payment of the cost of replacing the goods or of acquiring equivalent goods; or − the payment of the cost of having the goods repaired; and

  • in the case of services:

− the supply of the services again; or

− the payment of the cost of having the services supplied again. 

Release

You agree that your use of this site is at your own discretion and risk. You agree to release Span Health and its officers, employees, agents, consultants, licensors, partners and affiliates from any claim, demand or cause of action that you may have against any of them arising from these Website  Terms of Use or the use of this site by you or any other person. Span Health may plead this release as a bar and complete defence to any claims or proceedings.

Force majeure

To the maximum extent permitted by law, and without limiting any other provision of these Website  Terms of Use, Span Health excludes liability for any delay in performing any of its obligations under these Website Terms of Use where such delay is caused by circumstances beyond the reasonable control of Span Health, and Span Health shall be entitled to a reasonable extension of time for the performance of such obligations.

General Interpretation

In these Website Terms of Use, the following rules of interpretation apply:

  • headings are for reference purposes only and in no way define, limit or describe the scope or  extent of any provision in these Website Terms of Use;
  • these Website Terms of Use may not be construed adversely against Span Health solely because Span Health prepared them;
  • the singular includes the plural and vice-versa;
  • a reference to a “person” includes an individual, a firm, a corporation, a body corporate, a  partnership, an unincorporated body, an association, a government body or any other entity;  and
  • the meaning of general words is not limited by specific examples introduced by “including”,  “for example”, “in particular” or similar expressions.

Notifications

Span Health may provide any notification for the purposes of these Website Terms of Use by email and/or by adding the notification into your user control panel.

Costs

Except as specifically provided in these Website Terms of Use, each party must bear its own legal,  accounting and other costs associated with these Website Terms of Use.

Assignment

You may not assign, transfer or sub-contract any of your rights or obligations under these Website  Terms of Use without Span Health prior written consent. Your registration with this site is  personal to you and may not be sold or otherwise transferred to any other person. Span Health may assign, transfer or sub-contract any of its rights or obligations under these  Website Terms of Use at any time without notice to you.

No waiver

Waiver of any power or right under these Website Terms of Use must be in writing signed by the party entitled to the benefit of that power or right and is effective only to the extent set out in that written waiver. Any failure by Span Health to act with respect to a breach by you or others does not  waive Span Health right to act with respect to that breach or any subsequent or similar breaches.

Severability

The provisions of these Website Terms of Use are severable and, if any provision of these Website  Terms of Use is held to be illegal, invalid or unenforceable under present or future law, such provision may be removed and the remaining provisions shall be enforced.

Variation

Span Health reserves the right to amend these Website Terms of Use and any other policy on  this site at any time in its sole discretion and any such changes will, unless otherwise noted, be effective immediately. Your continued usage of this site will mean you accept those amendments. We reserve the right, without notice and at our sole discretion, to change, suspend, discontinue or impose limits on any aspect or content of this site or the products offered through this site.

You may only vary or amend these Website Terms of Use by written agreement with Span Health.

Governing law and jurisdiction

These Website Terms of Use will be governed in all respects by the laws of New South Wales. The  parties irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales and the  courts of appeal from them.

Schedule 1 – Prohibited conduct

YOU MUST NOT:

  • use any device, routine or software that interferes, or attempt to interfere, with the proper  working of this site;
  • engage in any action that requires, or may require, an unreasonable or excessively large load  on our infrastructure;
  • use this site to decipher passwords or security encryption codes, transmit any worms, viruses  or Trojan horses, transfer or store illegal, threatening or obscene material or otherwise violate  the security of any computer network;
  • use this site to violate any applicable local, state, national or international law, to engage in  any misleading or deceptive online marketing practices or for any fraudulent or malicious  purposes;
  • use any spider, robot or search/retrieval application or any screen scraping, data mining or  similar data gathering device, process, program or means to access, retrieve or index any  portion of this site;
  • use this site by any automated means;
  • use this site to transmit junk mail, spam or chain letters or pyramid schemes or engage in other  flooding techniques or mass distribution of unsolicited email; 
  • access, retrieve or index any portion of this site for use in constructing or populating any  database that is searchable online or for the purpose of soliciting or sharing reviews; • interfere with the display of any advertisements appearing on or in connection with this site; • reverse engineer, decompile, disassemble, adapt, modify, translate, frame or reformat any of the material contained on this site;
  • reproduce, duplicate, copy or store any of the material appearing on this site other than for your own personal and non-commercial use;
  • falsely imply that any other website is associated with this site;
  • do anything that leads, or may lead, to a decrease in the value of Span Health intellectual property rights in this site;
  • use or exploit any of the material appearing on this site for, or in connection with, any business  or enterprise (whether for profit or otherwise), including any business or enterprise that is in  competition with this site;
  • release to the public any news release, advertising material, promotional material or any other  form of publicity or information relating to Span Health without Span Health prior written consent; or
  • use this site to transmit any information or material that is, or may reasonably be considered to be:

− abusive, threatening, harassing, harmful, obscene, indecent, lewd, inflammatory, violent,  vulgar, profane, racially, ethnically or otherwise objectionable or offensive in any way; − libellous, defamatory, pornographic, sexually explicit, unlawful or plagiarised; − infringing upon or violating any copyright, trademark, patent or other intellectual property  or proprietary right;

− in breach of any duty of confidentiality by which you are bound, whether by way of a  fiduciary or contractual relationship;

− in breach of any person’s privacy or publicity rights;

− a misrepresentation of facts, including the impersonation of any person or entity or a  misrepresentation of an affiliation with any person or entity (including any sponsorship or  endorsement);

− in violation of any applicable law, statute, ordinance or regulation, or encouraging of others  to do so;

− containing any political campaigning material, advertisements or solicitations; or − likely to bring Span Health or any of its staff into disrepute.